It is your responsibility to back-up all data, software, information or other files stored on your computer disks and/or drives. You acknowledge and agree that Pro Hitech shall not be responsible under any circumstance for any loss or corruption of data and/or software.
LIMITATIONS TO SERVICE
Pro Hitech shall not be liable for any failure or delay in performance due to any cause beyond its control. If Pro Hitech's ability to render any services requested is impaired by you or circumstances beyond the control of Pro Hitech, Pro Hitech may choose not to provide or to discontinue the requested services. Service can also be denied if dangerous or unhealthy conditions are present including possible code violations.
*Remote support services may be offered to you over the Internet if your PC was built within the last 6 years, you have a working cable or DSL high-speed Internet connection, and your operating system is Microsoft Windows 98 or newer. In certain cases, however, problem diagnosis and support may not be completed because of a problem with your computer or its configuration that is beyond our control.
LIMITATION OF LIABILITY
To the extent permitted by law, you agree that Pro Hitech's total liability for damages related to its services is limited to the total amount you pay for the on site or remote services, and you release Pro Hitech from liability for any indirect, incidental, special, or consequential damages. Pro Hitech IS NOT LIABLE FOR LOSS, ALTERATION, OR CORRUPTION OF ANY DATA OR FOR YOUR INABILITY TO USE YOUR COMPUTER EQUIPMENT OR OTHER PRODUCT.
We warrant our on site service for 30 days or remote service for 5 days (not to include parts) following the date you received service; however, for repairs necessitated by a virus or spyware, the service warranty is valid only if the anti-virus and anti-spyware protection for your product is installed or updated during the repair or promptly thereafter (i.e., before you connect again to the Internet). If there is a problem with the service provided by Pro Hitech and if you notify us within the warranty period, we will work to remedy your problem quickly and at no additional cost.